If your floors sag, bounce, or slope, the fix isn't a new floor — it's what's holding it up. We install adjustable steel support jacks on concrete footings, sister rotted joists, and replace failing girders where they've given out.
A licensed local crew — usually out in 24 to 72 hours. Written scope, fixed price, no pressure.
Huntersville structural-support calls split by era in a way most towns do not — the 1989-2010 first- and second-wave subdivisions where a builder either undersized or omitted the girder support and the load has finally caught up, the post-2013 Olmsted / Beckett / Mirabella / Bryton stock where cut-and-fill pads are settling into engineered fill on Cecil clay a decade in, and the pre-boom Church St and Maxwell Ave bungalows on brick pier and fieldstone-rubble perimeters that have already been sistered once by a previous owner.
Floors sagging toward the middle of the great room in a 1998 Wynfield or NorthStone two-story — Wieland, Pulte or Ryland ran a single 2x10 girder over three block piers where the load actually needed a doubled or tripled member, and 27 years of live load has taken it out of plane
Bounce and step-cracks over a bay window in a 2015 Olmsted, Mirabella or Beckett house — north-facing exterior corner is settling into the original cut-and-fill pad, floors reading three-eighths out of level to the interior wall, and the deflection is walking the drywall above the header
Rotted or crushed wood posts on dirt in a 1994 Cedarfield or Gilead Ridge crawl — builder set 4x4 pressure-treated posts directly on grade with no concrete footing, water has been coming in for two decades from the silted footing drain, and the bottom six inches of every post is now punk wood
Fieldstone-rubble perimeter and brick piers already sistered once by a previous owner on a 1920s Church St, Maxwell Ave, Ransom St or Mullen St bungalow — 14 to 22 inches of clearance, prior repair used pressure-treated timber that has itself now rotted, and the front two rooms are riding on three failing piers
Doors and windows sticking on the second floor of a Vermillion or MacAulay traditional-neighborhood-development house — narrow lot, alley-loaded garage, and the girder line under the main stair has deflected enough that the second-floor headers are out of square
Home-inspector callout for undersized or missing beams on a Skybrook or Birkdale realtor closing — inspector noted the girder does not meet the 2018 NC Residential Code load path, buyer's lender requires a licensed engineer stamp and repair before funding
Same steps every job. No shortcuts.
laser-level the floor across the girder line, mark deflection at three points, identify the load path from the ridge down through the second-floor joists, main-floor joists, girder and pier line, and photograph every failing member for the file; on a 2015 fill-pad house we also measure the exterior corner elevation against the interior wall benchmark
no vague "time and materials." On a 1998 Wynfield or Birkdale first-wave crawl the answer is usually Tiger Foundation SmartJacks on new poured concrete footings under a failed girder line. On a 2015 Olmsted or Beckett fill-pad settlement it is SmartJacks plus a helical pier at the exterior corner where the fill has moved. On a Church St bungalow it is Grip-Tite adjustable steel posts on new footings replacing failing brick piers
structural repair triggers a Mecklenburg County Code Enforcement (LUESA) building permit; a licensed engineer stamp is usually required on any load-path modification (girder replacement, doubled member, helical pier at an exterior corner). The Town of Huntersville is only in play if the exterior work touches grade, buffers, MIL-O overlay or right-of-way — most structural jobs stay inside the crawl and are LUESA-only
Kuester Management Group (13420 Reese Blvd W), Cedar Management Group and Cusick review Wynfield, Birkdale, NorthStone, Cedarfield, Skybrook, Vermillion, MacAulay, Monteith Park, Olmsted, Beckett and Mirabella; helical piers set outside the exterior wall and any grade correction on the same job get the ARC submittal before the truck rolls
Tiger Foundation SmartJacks and Grip-Tite adjustable steel posts direct-shipped, framing lumber and pressure-treated girder stock from 84 Lumber at 11628 McCord Rd, engineered footing concrete on-site mix, helical pier stock where the 1990s fill pads have moved at an exterior corner
a girder that has deflected an inch and a half over a Wynfield or Olmsted great room does not get pulled back in a single day, because the drywall above will crack; multi-visit slow-lift over two to three weeks, quarter-turn per visit, with a laser check between each visit and photographs against the same benchmark, then final tightening once the room has moved with the floor
We inspect and service the full Huntersville metro. Not sure your zip is covered? Call (980) 341-4975 — the answer is almost always yes.
Sunken driveways, tripping sidewalks, tilted patios, and settled garage slabs — lifted back to level with high-density polyurethane foam or traditional mudjacking.
Whatever's wrong under your house — standing water, wood rot, sagging floors, fallen insulation, mold — we diagnose it on the spot and hand you a fixed-price plan the same day.
If your crawlspace floods every hard rain, a vapor barrier alone won't save you.
Mold on the joists isn't a cosmetic problem — it's a moisture problem.
Effectively yes. The 1989-2001 first-wave builders — John Wieland, Robert Ingram, Fortis, Pulte, Ryland, Trotter Homes — ran girders sized to the load path shown on the plans, but the plans consistently used a single 2x10 over three block piers on spans where a doubled or tripled member is what 27 years of live load actually needs. Wynfield, Wynfield Creek and Wynfield Forest all show the same pattern in the great-room area. The fix is Tiger Foundation SmartJacks on new poured concrete footings under the failed girder line, load-path drawings stamped by a licensed NC PE, LUESA-issued building permit. The slow-lift takes two to three weeks; we do not pull an inch and a half of deflection in a single day.
Usually past the builder-warranty window. Ten years is exactly when the cut-and-fill pad under an exterior corner starts to consolidate faster than the fill under the interior wall, and Olmsted's 464-acre John Wieland/Pulte pad with the 11-acre neighborhood lake is a classic example. The differential settlement shows up as a step-crack over a bay window and floors reading three-eighths out of level to the interior. The correct fix is SmartJacks on new footings under the failed girder plus a helical pier at the exterior corner where the fill has walked. Post-2013 code protected the house footing, not the fill under the flatwork and the corner load.
It depends on what is still holding weight. On a 1920s Church St, Maxwell Ave or Ransom St bungalow with fieldstone-rubble perimeter and brick piers already sistered once by a prior owner, we look at three things: (1) the condition of the sistered members (pressure-treated timber from a 1980s sister job has often rotted itself), (2) the condition of the original brick piers (mortar failing, brick spalled from freeze-thaw), and (3) the load path from the ridge down. On most Church St bungalows the honest answer is Grip-Tite adjustable steel posts on new poured footings replacing the failing brick piers, with fresh sisters on the joist bays where the prior repair is now punk wood. LUESA permit; PE stamp on the load-path work.
It was not to the standard when the 1994 Cedarfield stock went up either — the builder set 4x4 pressure-treated posts directly on grade in enough houses that we see it every month across Cedarfield, Gilead Ridge, Rosedale and Wynfield. Twenty-plus years of water intrusion from the silted footing drain in the Torrence Creek corridor has taken the bottom six inches of every post to punk wood. The correct rebuild is new poured concrete footings sized to the load, Grip-Tite adjustable steel posts or Tiger Foundation SmartJacks on top, and the water source (drain tile, sump, discharge to a road-side pop-up emitter clear of the SWIM buffer) fixed in the same job. LUESA issues the building permit; PE stamps the footing plan.
A licensed North Carolina PE walks the crawl with us, verifies the deflection with a laser level, identifies the load path from the ridge down through the second-floor joists and the girder, and stamps a repair drawing that specifies the replacement member, the footing sizing, the pier or jack spec, and the connection details. On a 1999-2000 Skybrook first-wave girder failure that usually means Tiger Foundation SmartJacks on new poured concrete footings under the girder line plus a doubled or tripled member where required. The PE stamp is included in our fixed price, not billed after the fact, and LUESA issues the building permit for the repair. Kuester or Cedar handles the ARC packet if any exterior element is involved.
Almost never on Vermillion, MacAulay or Monteith Park second-wave stock. Those TND houses have tall crawls — 30 to 40 inches of clearance — and the failed girder is accessible from below without touching the finished floor above. The exception is a slow-lift sequence over multiple visits: when a girder has deflected an inch and a half over a Vermillion great room, we pull it back in quarter-turn increments over two to three weeks so the drywall above moves with the floor rather than cracking. That is the reason it takes multi-visit — not because we need access from above, but because the finished space needs time to settle back with the frame.
Usually not a load-path problem — usually a substrate problem. The Shea Homes / Standard Pacific / CalAtlantic Beckett stock (2007-2017) has the drive-through garage slab poured across a utility-trench backfill that was never properly compacted, and the void under the trench line drops the slab a quarter to three-eighths of an inch. That produces a diagonal crack from the trench line to the wall. The fix is polyurethane lifting with PolyLevel PL-400 to close the void under the slab and stabilize the base. If a structural engineer's walkthrough turns up a load-path concern in the same visit — sometimes the wall header has moved — we say so before we quote a lift.
For an exterior corner settlement on a 2015 Mirabella (Eastwood Homes) pad, yes — the helical pier is the correct answer. SmartJacks work inside the crawl on new poured concrete footings under an interior girder line where the load is vertical and the substrate is dry Cecil clay. A helical pier goes outside the exterior wall down to competent bearing beyond the depth of the fill pad — that is what stops the corner from walking further. On most Mirabella and Bryton fill-pad settlements the combined fix is a SmartJack on the interior girder plus a helical pier at the exterior corner, engineered by a licensed NC PE and permitted through LUESA.
Yes, because a helical pier is installed outside the exterior wall and the shaft is visible even after backfill. Kuester Management (13420 Reese Blvd W) and Cedar Management review Olmsted, Beckett, Mirabella, Bryton, Wynfield, Birkdale, NorthStone, Cedarfield, Skybrook, Vermillion, MacAulay and Monteith Park. The ARC packet for a helical pier includes the location, the depth, the backfill plan, and photos of the existing grade condition. Approval typically runs one to three weeks. We route it in parallel with the LUESA building permit and the PE stamp so the schedule does not stall between the engineering side and the HOA side.
Usually yes, on a 1997-onward NorthStone or Wynfield Forest first-wave two-story. When the main-floor girder deflects, the load path from the ridge through the second-floor joists shifts, and the second-floor headers rack out of square — doors bind, window sashes stick, cased openings show a diagonal crack over the corner. We laser-level the floor across the girder line, mark deflection at three points, and identify whether the fix is a SmartJack on new footings or a girder replacement. Slow-lift over two to three weeks lets the second-floor framing move back with the main-floor girder rather than transferring the deflection into cracked drywall. LUESA permit; PE stamp on the load path.
Because the post-2013 stormwater-era subdivisions have real footing drains and 12-20 mil builder liners under the structure, but the grading underneath is engineered fill on Cecil red clay and it moves over ten years. What we see is settlement at the exterior corner of the pad, a step-crack over a bay window, and bounce at the girder line. The fix is not another dehumidifier — it is SmartJack sets on new poured concrete footings under the failed girder line plus a helical pier at the corner where the fill has walked. The house is built to code; the fill pad is behaving like fill.
Yes to the LUESA building permit, and usually yes to a licensed engineer stamp on any load-path modification. Mecklenburg County Code Enforcement (LUESA) issues the building permit for structural repair — Huntersville does not run its own building inspector, so it is County, not Town. A licensed North Carolina PE stamps the repair drawings for girder replacement, doubled members, helical piers at an exterior corner and anything that changes the load path. We handle both on our end and the engineer stamp is included in the fixed price, not billed separately after the fact.
Depends on the era and the substrate. On a 1998 Wynfield or Birkdale first-wave crawl with a deflected girder over dry block piers, we can usually recover most of the drop over a two-to-three-week slow-lift sequence. On a 2015 Olmsted or Beckett fill-pad settlement with a helical pier at the exterior corner, the honest answer is a hair over a quarter inch of recovery on a floor that read three-eighths out of level — we lock the load, we do not chase the last sixteenth, because pushing further will crack drywall above without moving the fill any more. That is the marketing-vs-honest split, and it goes in the written scope.
Free on-site inspection and a fixed written price before anything else. Call (980) 341-4975 or book below.